FAQ's

We hope we can help our customers by answering some of your frequently asked questions below.

Where does the name SLYK come from?

SLYK, is derived from the word sleek – which, when applied to an object, means elegant, refined, fine-lined, smart, smooth and expensive looking. Our products are sleek for sure. Elegant, smooth appliances you will be proud to have in your home. Bringing comfort to the smart way of living, we say.

What does SLYK do?

SLYK manufactures beautiful Apple-certified charging stations for the home, plus a range of complementary, contemporary, elegant, robust and practical stands that support your phones and tablets, enabling hassle-free, hands-free device use all around the home.

 

The SLYK Collection includes unique, design-protected and patent-pending device stands, that opens up a wide range of opportunities for using your devices at home, wherever you may be, hands-free. Whether your phones or your tablets, in the kitchen, the bathroom, or the bedroom or anywhere around the home – SLYK has the solution to comfortable use of all your devices. Using nano-suction technology and genius patent-pending design, our device stands provide simple practical solutions to using all your devices hands-free around the home

 

The charging stations are desirable home-appliances, that look beautiful, for charging and holding all your family’s Apple iPhones in one neat, well-organised place, without the need for cables and from a single wall power-socket. Allowing simultaneous charging of six iPhones and a further two devices via USB, each SLYK charging station will make the challenge of home-charging tall the families iPhones a comfortable and easy process.

When did SLYK start up and when will products be fully available?

The ideas for SLYK were born in 2015. Products have been designed and developed for nearly five years now.

SLYK, as a brand, was first launched in late 2019 and our plan is for all our products in the ‘SLYK Collection’ to be available to ship to customers worldwide in 2020, with the initial pre-market launch and advanced pre-ordering available to our early-bird customers, offering excellent discounts, along with the already manufactured patent-pending, unique Pillow Stand product, which is available now.

As a young company, we are looking to build a following for the SLYK brand and to deliver products that our customers want, asking our customers to help us develop and grow by them advance-ordering some of our products, much in the same way as ‘crowdfunded’ products might, but using our own website as the place customers pre-order ingenious, innovative and unique products.

Do SLYK products work with all smartphones and tablets or just Apple Products?

We have two types of products within the SLYK Collection – device stands and a charging station.  Originally all the products were designed with the Apple iPhones and iPad in mind.  These have a central ‘control’ button, either physically or built into their screen.

Having designed each product we now can say that some of them work with all smartphones and tablets and some do partially.  For each product here is the current position.

 

Pillow Stand

It is possible to use any device in the stand, but those that have control buttons along their entire base may have these areas obscured by the frontal ‘jaw’ of the stand.  This may make detailed operation of the device in portrait mode difficult. 

Some of our customers have found that by not inserting the device too deeply they can access these controls, but mostly they are inaccessible. However, in landscape mode, assuming the controls are still at the portrait position they can be accessed and the device can be used perfectly well.

When watching videos and making calls, activities where the device is not regularly ‘controlled’ by the user, the stand provides a perfectly adequate support for the device to allow hands-free use for this period.

 

Bathroom Stand

This stand has jaws that are similar in design to the Pillow Stand and therefore has the same opportunities and restrictions regarding non-Apple devices.

 

Table & Wall Stand

Any smartphones or tablet up to 12 inches in length/width can be supported by the Table & Wall Stand, not just iPhones and iPads.  This is because the devices are held in place using a nano-suction pad which adheres to the centre of the reverse side of the device and does not restrict access to the controls of the device in any way.

 

Floor Stand

This stand has the same nano-suction pad as the Table & Wall Stand and therefore has the same characteristics and can hold any smartphone or tablet, whether Apple or another manufacturer.

 

Charging Station

The charging station has been designed and is certified as being ‘Made for iPhone,’ by Apple, through its Mfi programme. This means that it meets Apple’s rigorous requirements in terms of design, construction and technical specification. As such it is an iPhone charging station first and foremost, specifically designed for charging six iPhones simultaneously. 

However, for convenience, it also has two USB sockets which can each be used, via an appropriate lead, to charge any smart-device from any manufacturer that uses the USB charging standard, again simultaneously with the other iPhone charging points being used.

Will SLYK products be available worldwide?

Our target markets are the United Kingdom, Europe and the USA. However, we believe that with modern warehousing and fulfilment systems will allow us to deliver the products anywhere in the world. Initially, we will be trialling customers in the UK, inviting them to buy our products in advance of their manufacture and depending on our levels of success with this activity, we will open our systems to be able to market to the rest of the territories and the rest of the world.  

Our unique Pillow Stand is available now and the remainder of the stands and the Charging Station (in black) will be available as a staggered product release schedule, across September, October and November 2020. 

What colours of SLYK products will be available for customers to buy?

Initially, our device stands and Charging Station will only be available in black.

We plan to produce the Pillow Stand and Bathroom Stand stands in other fashionable colours, once we have won our customers’ affection.

We will produce three versions of the Charging Station in early 2021, to give an opportunity for it to match home-décor, with white/marble and white/walnut added to the range, as seen on this website.

For 2020 delivery, as Henry Ford once said of his Model T motor car, “You can have any colour you like, as long as it is black.”

Which family runs the SLYK business?

The Maile family, hailing from London and Kent, England, UK, runs the SLYK business. Led by Adrian and Hilary, ably supported by their daughters, Louise, Beckie, Sammie and Vicki, plus a close relative Peter Hopgood and a close friend Mike Beaven, our business is one that believes in the power of family and friendship.

With our partners, including international teams of world-class designers, manufacturers, product experts, digital marketing and supply-chain specialists, we aim to create a powerful global business and a genuine success story for British industry.

Is SLYK a British business and are the products made in Britain?

SLYK is a British business, run by British family, based in Britain and paying its taxes in Britain. We are proud to be British, but we are an internationally experienced group of people. We have run businesses across the world within larger corporations and we understand that businesses today have to be able to play in global markets to be truly great, sustainable businesses.

SLYK products are invented and designed in Britain and the company is based in Britain, in London, England. We do however, work very closely with partner companies, that are based in Australia, China, Hong Kong, Europe, Thailand and the United States, to make sure we deliver excellence and value for money for our customers globally. In London, we have one of the most culturally diverse populations of any city in the world, so we are used to working ‘internationally.’ We seek and use the very best talent we can find, regardless of where these people come from.

What does SLYK do in terms of ‘giving back’?

SLYK is committed to annually donate 10% of its global profits to British charities.

The SLYK Collection will help families in living their smart lives and make family homes neater and tidier, bringing comfort to the smart way of living today, whilst our charitable donations will help those people less fortunate. We have had discussions with and will formalise our relationships with Barnardo’s, The Alzheimer’s Society and Versus, which help people suffering with Arthritis. Agreements are yet to be forged on how we will support each charity, but we are committed to deliver on our promise and we will.

We have also established a relationship with ‘Geoff’s Journey,’ a growing grass-roots organisation that supports stroke victims, where our products can help people with the disabilities caused by strokes. We will work closely with them, growing together, as they move towards becoming a formal charitable institution.

We hope that we can make a difference, we will strive to do so, and with your help and support we surely will.

How do I contact SLYK?

If you would like to contact us you can do so via our contact page or email Us: contact@slyk.co.uk 

Our registered Office is 16 Beaufort Court, Admirals Way, Canary Wharf, London E14 9XL